FAQ
Some of our most Frequently Asked Questions...
What services do you offer?
We specialise in three areas:
- Web design & development: We build visually stunning, user‑friendly websites tailored to your brand’s unique needs. Our services include responsive design, custom content‑management systems (CMS), secure e‑commerce platforms and dynamic web applications.
- Hosting & maintenance: Our team handles the technical tasks—hosting, security updates, backups and performance optimisation—so you can focus on running your business.
- Branding & graphic design: We create logos, brand identities, marketing collateral, digital graphics and UI/UX design to tell your story and engage your audience.
Do you create custom websites or use templates?
Yes, every site we design is bespoke. We believe a website is more than a digital business card; it should reflect your brand’s unique story. Our custom web design service tailors layouts, aesthetics and user experience to your identity.
Will my website be mobile‑friendly and responsive?
Absolutely. Responsive design is one of our core principles, ensuring your site looks and functions perfectly on smartphones, tablets and desktops.
Do you build e‑commerce websites and integrate payment gateways?
Yes. We develop secure e‑commerce platforms with customisable product catalogues and user‑friendly shopping carts. We can also integrate payment gateways like Stripe, PayPal, Square and Global Payments.
What content‑management systems do you work with?
We build sites using intuitive content‑management systems with customisable templates and plug‑ins. WordPress is one of the popular platforms we support.
Do you provide search‑engine‑optimisation (SEO) services?
Yes. Our web‑design packages include on‑page and off‑page SEO techniques, keyword implementation and other practices that help improve search‑engine rankings.
What is included in your hosting and maintenance packages?
Our standard hosting package includes 5 GB storage, 50 GB bandwidth, SSL security certificates, daily backups, plugin and WordPress updates, performance caching and brute‑force attack prevention.
Our premium e-commerce package adds faster speed caching, Stripe payments integration, an AI‑optimised store search, support for more concurrent users and a global content‑delivery network.
What are the benefits of your managed WordPress hosting?
Managed WordPress hosting means you don’t need to worry about updates or security patches; we handle everything. Benefits include fast performance, extra security with malware scanning, daily backups with restore points, 99.9 % uptime, a staging environment for testing changes, an SSL certificate and the ability to scale resources as your website grows.
What branding and graphic‑design services do you offer?
We cover everything from custom logo creation and brand‑identity development to print design (magazines, newsletters, signage). We also design marketing collateral such as brochures, flyers, business cards and promotional materials, advertising design (print and digital campaigns), digital graphics (social‑media banners, email templates) and UI/UX design for websites and apps.
Can you design marketing materials?
Yes. Our marketing‑collateral services include brochures, flyers, posters, business cards, stationery and promotional merchandise. We also create digital graphics such as social‑media banners, email templates and infographics.
Do you offer ongoing support after a website is launched?
We do. Our Flex packages combine design, hosting and monthly support hours. For example, the Intro tier includes standard hosting and one hour of monthly support, while the Premium tier provides 12 hours of support and priority turnaround. Managed hosting is included in all packages.
How does your pricing work?
Our pricing is flexible:
- Flex Packages: Three tiers (Intro, Starter and Premium) bundle website design with hosting and a set number of monthly support hours.
- Custom quotes: If you need design or development only, we provide tailored quotations based on your specific requirements. This ensures you pay only for the services you need.
All plans include managed hosting at no extra cost.
How can I get a quote or start a project?
You can request a quote directly through our website, and we will schedule a call to discuss your project. Alternatively, contact us by email at [email protected] or call Rob on +353 87 3563457 / Paul on +353 87 0566013.
Our office hours are Monday–Thursday, 9:00 am–5:00 pm and Friday, 9:00 am–4:00 pm
Ready to launch your next project? Whether you're looking to improve your online presence or launch a new product, we're here to help. Schedule a chat with our team, and let's achieve your business goals.